Roshini Pagadala
Product Owner·Product Delivery·Customer Experience Platforms
A product-focused professional with 5+ years delivering and validating customer-facing software across B2B and B2C platforms — ordering, delivery, dispatch and restaurant operations. I turn customer problems into clear requirements, validated workflows and release-ready features, working shoulder-to-shoulder with product, engineering and business teams.
Built to step into product ownership
Product Delivery Experience
Requirement analysis, feature validation and release readiness across the product lifecycle — including production issue analysis that keeps delivery decisions grounded in reality.
Customer Journey & Workflow Thinking
Deep, hands-on understanding of ordering, delivery, dispatch and restaurant operations — across both customer-facing and internal platform workflows.
Cross-Functional Collaboration
A trusted partner to product managers, developers, business analysts, QA and stakeholders — aligning business needs with what engineering actually ships.
Product Quality & Decision Confidence
Scenario validation, edge-case analysis and root-cause insight that translate into smoother releases, stronger scenario coverage and a better customer experience.
Agile Delivery & Iteration
Fluent in Scrum and agile delivery — backlog refinement, sprint planning, retrospectives and release cycles — shipping value iteratively and adapting as feedback and production insight land.
Data-Driven Decision Making
My specialization — grounding product decisions in evidence: usage data, production metrics, feedback signals and impact analysis to prioritise what matters and validate that it worked.
Product work with real ownership
Three flagship initiatives told as product case studies — context, problem, my role, the delivery approach, the trade-offs and the outcome. Full decks, write-ups and demos included.
Additional Product & Innovation Work
An internship product project and hackathon concepts — lighter on detail, still rich with supporting documents.
How I work as a product partner
The ways of working I bring to a squad — from discovery and definition through delivery, with the technical foundation to keep engineering close.
Product Discovery & Definition
Turning ambiguous problems into clear, buildable requirements.
Delivery & Execution
Keeping a sprint moving from refinement to release.
Customer & Workflow Understanding
Reading how real users and operators actually work.
Cross-Functional Collaboration
Aligning business intent with engineering reality.
Technical Foundation
Enough depth to speak engineering's language.
Product writing & thinking artifacts
Evidence of how I think — operational product writing on real workflows, and structured research that shows documentation discipline and systems thinking.
Certified, and recognised for impact
Formal Product Owner credentials, backed by recognition for the quality and impact of the work itself.
Certifications
Recognition & Awards
Star Performer Award
2026Awarded by Foodhub for standout contribution to product delivery.
Big Impact Award
Recognised for outsized contribution to product quality and delivery.
Best Performer Award
2021 · 2023 · 2024Awarded for consistent high performance and customer focus.
Innovation Hackathon Recognition
2023 · 2024 · 2025Product concepts recognised across company-wide hackathons — including a Top-5 finish at AIXCELERATE 3.0.
From product delivery to product ownership
I've spent five years inside product squads — analysing requirements, validating workflows and getting features release-ready. That experience is what makes the step into Product Ownership a continuation, not a change.
Senior Test & Delivery Engineer
2021 — PresentEmbedded in the squads building Foodhub's customer-facing ordering and restaurant-operations platforms — Kitchen Display, Dispatch and the wider order ecosystem used by takeaways across the UK, US and beyond.
Sitting this close to delivery taught me that strong products are built where clear requirements, validated workflows and tight cross-functional alignment meet — the everyday work of a Product Owner.
Product Associate Intern
2020Worked on a Jira-inspired project & ticket management platform — defining the problem, the proposed system and how teams would coordinate work day to day.
My first taste of defining a product from the problem up — analysing an existing system, shaping workflows and writing requirements engineering could build against.
Education
B.Tech — Computer Science & Engineering
Intermediate (MPC)
I'm drawn to product delivery and customer-experience platforms — B2B/B2C SaaS, workflow and operational systems, and platform products in food tech, logistics and commerce. If that's the team you're building, let's talk.